Privacy Policy

Introduction

This Privacy Policy outlines the services provided by Techchef (“Techchef”, “we”, “us”, or “our”). Techchef is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.

This document explains how we comply with the General Data Protection Regulation (No. 2016/679) (“GDPR”), the Data Protection Act 2018, and other relevant laws (collectively referred to as “Data Protection Laws”). In this Privacy Policy, the terms “controller”, “personal data”, and “process” have the meanings given to them in Data Protection Laws.

Personal Data We Collect

  • Contact Information: Such as your name, email address, and phone number.
  • Order Information: Such as the services you purchase from us.
  • Automatically Collected Information: Such as IP addresses, browser type, and other device-related information.

How We Use Your Personal Data

We use your personal data for various purposes, including:

  • To provide our services: Such as processing your orders and providing customer support.
  • To communicate with you: Such as sending service-related announcements.
  • For marketing purposes: If you have opted in to receive marketing communications.
  • For analytics and improvement: To understand how you use our services and to make improvements.

Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contractual necessity: For providing the services you have requested.
  • Legitimate interests: For purposes such as analytics, improving our services, and for marketing.
  • Consent: Where you have explicitly given us permission to process your personal data for specific purposes.

Data Sharing and Transfers

We may share your personal data with third-party service providers who perform services on our behalf, such as payment processors and email service providers. We may also share your personal data if required by law, or in the context of a business transfer like a merger or acquisition.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws.

Your Rights

You have the right to access, correct, or delete your personal data. You also have the right to restrict and object to the processing of your data. To exercise these rights, you can contact us at sales@techchefs.ca.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these websites.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Last Modified” date at the end of this Privacy Policy.

Contact Us

For any questions about this Privacy Policy or your personal data, please contact us at sales@techchefs.ca.

Last Modified: This Privacy Policy was last updated in August 2023.